Frequently Asked Questions
Get Answers About Medications, Ordering & More
Have questions about our compounded medications, ordering process or something else? Our FAQs cover prescription requirements, turnaround times and everything in between, helping you find the information you need quickly and easily.
Compounding Pharmacy
What is a compounding pharmacy?
While many pharmacies offer some level of compounding, most of this specialized work is performed in facilities that have invested in advanced equipment and staff training to ensure both precision and efficiency. The preparations offered by compounding pharmacies can be non-sterile (ointments, creams, liquids or capsules that are used in areas of the body where absolute sterility is not necessary) or sterile (intramuscular injection, intravenous and eye drops).
Of the approximate 56,000 community-based pharmacies in the U.S., about 7,500 pharmacies specialize in compounding services, and of those, fewer than 80 are FDA-approved. This means the pharmacists in those facilities spend most or all of their time compounding special preparations for patients. Preparations made in these pharmacies are more likely to include both sterile and non-sterile dosage forms. Compounding also takes place in hospital pharmacies and at other healthcare facilities.
At Olympia Pharmacy, we believe that every patient is not created equally. You have unique needs when it comes to your medications, and we have unique solutions. In a cookie-cutter world, we don’t believe in a one-size-fits-all approach to medication. Our foundations are built on providing the right solutions for your unique body chemistry.
When is a compounding pharmacy necessary?
A healthcare provider will prescribe a compounded drug only when commercially available drug products do not meet your needs. If you do not understand why you have been prescribed a special formulation, ask your prescriber. If you are concerned about taking a compounded drug and you and your prescriber agree that you can tolerate the commercially available drug, you may also ask if there is any evidence that your outcome will be better on the compounded formulation.
What forms are compounded medications available in?
Olympia can compound medications in many forms, including injectables, capsules, sublingual, liquid, topical, cream, gel, tablets and suppositories.
What specialties use compounded medications?
Many specialties utilize compounding for more individualized patient care. Some specialties include: medical weight loss, hormones, topical pain, erectile dysfunction, sexual health, vein care and IV nutrition.
How can patients know if their medication is compounded?
Ask. A patient can receive compounded drugs from a typical community pharmacy or a specialty compounding pharmacy, or compounded drugs can be administered by doctors or other health professionals in clinics or medical offices. Patients should ask the person administering a medication or the pharmacist dispensing a prescription whether it was prepared in a compounding pharmacy or manufactured by a drug company. A widely accepted standard of practice is to label all compounded preparations with information stating the medication has been “compounded.”
If a prescription calls for a compounded drug, patients can ask for the accreditation of the pharmacy responsible for compounding the medication.
Men’s Health
What is andropause?
Andropause (also referred to as “male menopause”, “Low-T” or “low testosterone”) is a lack of testosterone in older men that can lead to a variety of different symptoms, including fatigue, inability to concentrate, loss of muscle strength, reduced sex drive, osteoporosis, heart disease, irritability, insomnia or erectile dysfunction. There is, however, a way for these men to possibly reduce or eliminate their symptoms through something called testosterone replacement therapy (TRT). Olympia Pharmacy offers several different types of TRT solutions.
What are Trimix injections?
Trimix injections are a type of intracavernous injection that may be prescribed to address symptoms of erectile dysfunction (ED). Trimix may be prescribed for anyone who cannot take or has not had good results with PDE5 inhibitor tablets, such as Viagra®, Levitra® and Cialis®. Find out everything you need to know about in our comprehensive Trimix guide now.
How do I get started with Trimix?
Trimix injections can be a great option for people who are experiencing symptoms of ED. Get started today by filling out our simple online form.
How do I inject Trimix medication?
Injecting Trimix medication can be very easy. Watch this helpful video for step-by-step instructions to properly administer this medication.
Watch Trimix Injection Instructions
Women’s Health
What is vein therapy?
Vein therapy (or “sclerotherapy”) is a minimally invasive type of treatment that can be used for addressing various vein conditions, including varicose, spider and reticular veins. It is a very common procedure and can be performed in a physician’s office within minutes.
What is hormone replacement therapy?
Hormone replacement therapy is a type of therapy that can be used to help address symptoms of hormone imbalance in aging women, which may include: hot flashes, night sweats, fatigue, mood swings, urinary tract infections, weight gain, insomnia, decreased sex drive and more. Each treatment is designed to restore balance in a woman’s hormones through bioidentical hormones that contain the exact amount of estrogen, progesterone and testosterone each individual’s body would naturally produce. View Olympia Pharmacy’s available bioidentical hormone options today!
Weight Management
What weight management options are available?
Whether you’re an individual seeking medical supervision or a physician researching medical weight-loss program options, Olympia has a program that can help you reach your goals. Weight management can be possible with the help of medically supervised weight loss.
This type of treatment is designed for those who may be experiencing high blood pressure, type 2 diabetes, erectile dysfunction, heart disease and other obesity-related symptoms. More than 30% of adults in the U.S. are clinically obese.
Many solutions include vitamin injectables, including our popular Lipo-Mino Mix blend, which may help suppress hunger, convert fat to energy and maintain a healthy immune system.
Who is medically supervised weight loss right for?
Medically supervised weight loss is most suitable for individuals who are considered to be clinically obese and require medical supervision in order to lose weight. This is not a diet solution for individuals wanting to lose a few pounds.
Olympia also offers injectable vitamin therapy, which may help the body burn fat more efficiently. This is an option for those who only want to lose weight in the 10- to 20-lb. range.
Age Management
What anti-aging solutions are available?
With age comes a lot of changes in our bodies. At Olympia Pharmacy, there are many age-management treatment options that may help with some of the symptoms of getting older. These include fat-burning supplements, bioidentical hormone replacement and more.
IV Nutrient Therapy
What is IV nutrient therapy?
Intravenous (IV) therapy can be used for individuals seeking overall general wellness, whether it’s an infusion of energy, a healthier immune system, anti-aging, detoxification or other similar benefits. IV therapy is believed to be both reliable and restorative.
General
Are free consultations available?
Yes. At Olympia, we offer a wide range of treatments to help combat a variety of health issues, ranging from erectile dysfunction and hormone imbalance to the appearance of varicose veins and more. No matter what you’re looking for, our experts are here to discuss which treatment plan will best suit you (or your patients’ needs). Contact Olympia Pharmacy for a free consultation today.
When do I need a prescription?
All medications require a prescription from a U.S.-licensed physician. Consult with our team for details.
When are you open?
We’re open Monday through Friday from 9 a.m. to 6 p.m. We’re closed on weekends and holidays. If you have any questions, call our toll-free number at 888-323-7788.
How do I request a refill?
We make it easy for you to request a prescription refill. Visit our Refill Request page today to get your refill started.
How can I check the status of my prescription or my order?
We’re always here to help if you have any questions about a prescription. You can contact our team at 407-673-2222 to speak with one of our pharmacists if you any questions about your prescription or order status.
I have a question about my bill. Who can I talk to?
Our billing and accounting department is available for your questions or concerns related to billing. You can contact them at 407-250-6677.
How do I contact Olympia’s sales or marketing department?
Our sales and marketing teams are here to assist you. If you have any questions about sales, marketing or a professional account with Olympia, contact us at 407-250-4000.
Still have questions?
Contact us today for more information.
Meet Dr. Nicole Snow
The Olympia team is here to support you with clear answers and helpful guidance as you explore your treatment options.
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